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Ordering Transcripts & Diplomas

All official transcripts and diplomas are ordered through Parchment.

Important: Place the order using the student’s name as it appears in Giant Campus Academy records. Parchment notes that schools may be unable to fulfill an order when a different name is entered from the name used while the student attended the school. If a parent or guardian is placing the order, the request should still be made for the student.

STEP 1: Set Up Your Account

  • Create or sign in to your Parchment account.
  • Use the student’s name as it appears in GCA records.
  • Look for your email from Parchment.
  • Verify your Parchment account.
  • Log in to your Parchment account.

STEP 2: Order Documents

  • Once your email is verified, log in and request your transcript or diploma from Giant Campus Academy.
  • Order an electronic copy, paper copy, or both.
  • Unofficial transcripts can be downloaded from the student dashboard.

STEP 3: GCA Review

GCA staff will receive the request and review the student record. Documents are prepared, signed as needed, and uploaded to Parchment in the order requests are received.

If you have an urgent request, contact GCA to ask whether a rush-processing option is available. A GCA rush fee does not change Parchment processing or delivery times.

STEP 4: Receive Documents

  • Once GCA uploads the documents, Parchment releases electronic documents according to the delivery method selected in the order.
  • Paper documents require additional Parchment processing and shipping time.
  • Processing times may vary based on order volume, seasonality, required documentation, or alumni approval.

Transcript and Diploma FAQ

Payment

Payment for transcripts and diplomas is made directly through Parchment. Questions or issues related to Parchment payment should be directed to Parchment Support.

Official Transcripts and Diplomas

  • Official transcripts and diplomas are ordered through Parchment.
  • Paper copies have additional Parchment processing and shipping time.
  • When an official electronic transcript is being sent to another school or institution, select that institution as the destination whenever possible.

Unofficial Transcripts

  • Log in to your student dashboard.
  • Select View Transcript and download the available unofficial transcript.

Issues With Your Order

For issues with a Parchment order, delivery status, or shipping status, contact Parchment Support.